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In March 2006, after being alerted by a Consumer Reports reader, we reported on all-purpose cleaners whose packaging may entice children to drink them (see photo). The vivid-colored, sweet and fruity-smelling bottled cleaners also lacked child-resistant caps, which federal law does not require, since their labels described the products as cleaners. One of the products highlighted in the report was Colgate-Palmolive's Fabuloso, a multi-use cleaner whose packaging resembles that of a fruity energy drink. In the wake of our story, Colgate-Palmolive promised to use a child-proof cap on Fabuloso later this year. Well, it's later this year, and Consumer Reports shoppers recently purchased a bottle of Fabuloso with the child-safety cap. Although the bottle still resembles an energy drink, we are happy Colgate-Palmolive has redesigned Fabuloso's cap to make it safer for children, and hope other manufacturers will follow their lead.
Fabuloso's new child-proof cap illustrates how Consumer Reports reader letters raise awareness about important product safety hazards, and contribute to prompting changes in the marketplace. We advocate contacting both the Consumer Products Safety Commission and Consumer Reports with product safety concerns. One of the important benefits of contacting Consumer Reports along with the CPSC is that our reader letters allow us to gather information on specific product brands, makes and models, such as Fabuloso, in order to analyze and address complaints.
Consumer Reports receives a wide variety of letters concerning products such as air cleaners, popcorn, cars, and toothpaste. A recent analysis of our reader letter database found the top 5 most common Consumer Reports reader letter topics are:
We would like to thank our readers for providing us with important product safety information. Let's keep working together with the CPSC to help address product safety concerns! You can email us at [email protected] or write to us at 101 Truman Avenue, Yonkers, New York, 10703-1057.
—Marc Perton
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