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September marks a new beginning for me and for the organization. Our committed staff welcomed me as their fifth president and CEO. With this privilege comes a responsibility to strengthen our partnership with you, to better understand the challenges you face navigating the online and offline marketplace.
Consumer Reports wants to be your source for trusted advice and unbiased information. We want to earn that trust every day. Fulfilling that promise means renewing our commitment to innovation and experimentation in how we perform and communicate our work. It means creating new ways to engage with you on the ideas and concerns that are meaningful to you.
Your voice is critical in our pursuit of excellence at Consumer Reports and in strengthening the collective impact of all consumers.
I look forward to what I know will be an ongoing and valuable conversation.
—Marta Tellado, President and CEO
This article also appeared in the November 2014 issue of Consumer Reports magazine.
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