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    Where to get free Medicare advice

    Take advantage of your state's one-on-one counseling program

    Published: October 2014

    If you have a complicated question about Medicare, or just want some help talking through your options, you should take advantage of the free one-on-one counseling available through your state's  State Health Insurance Assistance Program (SHIP)

    These federally funded programs are not connected to any insurance company or health plan. SHIPs were established to help beneficiaries with plan choices, billing problems, complaints about medical care or treatment, and Medicare rights.

    Here are the state SHIP telephone numbers and websites.

    Alabama 800-243-5463

    Alaska 800-478-6065 or 907-269-3680

    Arizona 800-432-4040 or 602-542-4446

    Arkansas 800-224-6330 or 501-371-2782

    California 800-434-0222

    Colorado 888-696-7213

    Connecticut 800-994-9422

    Delaware 800-336-9500 or 302-674-7364

    District of Columbia 202-739-0668

    Florida 800-963-5337

    Georgia 866-552-4464

    Hawaii 888-875-9229 or 866-810-4379 (TTY)

    Idaho 800-247-4422

    Illinois 800-548-9034 or 217-524-4872 (TDD)

    Indiana 800-452-4800 or 866-846-0139 (TDD)

    Iowa 800-351-4664

    Kansas 800-860-5260

    Kentucky 877-293-7447

    Louisiana 800-259-5301

    Maine 800-262-2232 or 800-606-0215 (TTY)

    Maryland 800-243-3425 or 410-767-1100

    Massachusetts 800-243-4636, 617-727-7750, or 800-872-0166 (TDD/TTY)

    Michigan 800-803-7174

    Minnesota 800-333-2433

    Mississippi 800-345-6347 or 601-359-4929

    Missouri 800-390-3330

    Montana 800-551-3191

    Nebraska 800-234-7119, 402-471-2201, or  800-833-7352 (TDD)

    Nevada 800-307-4444 or 702-486-3478

    New Hampshire 866-634-9412

    New Jersey 800-792-8820

    New Mexico 800-432-2080 or 505-476-4846

    New York 800-701-0501

    North Carolina 800-443-9354 or 919-807-6900

    North Dakota 888-575-6611, 701-328-2440, 800-366-6888 (TTY)

    Ohio 800-686-1578

    Oklahoma 800-763-2828

    Oregon 800-722-4134

    Pennsylvania 800-783-7067

    Rhode Island 401-462-4000

    South Carolina 800-868-9095

    South Dakota 800-536-8197

    Tennessee 877-801-0044

    Texas 800-252-9240

    Utah 800-541-7735

    Vermont 800-642-5119

    Virginia 800-552-3402 or 804-662-9333

    Washington 800-562-6900

    West Virginia 877-987-4463 or 304-558-3317

    Wisconsin 800-242-1060

    Wyoming 800-856-4398

    We've collected the information you need to manage your Medicare benefits. How to sign up for the first time. How to decide between Medicare Advantage and Medigap. How to pick the best Advantage or prescription drug plan.


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