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    Most and Least Reliable Pro-Style Range Brands

    With data on more than 50,000 ranges, CR reveals the brands that build pro-style models that last

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    Wolf GR304 Range
    Pro-style range brands run the gamut in terms of reliability and performance, but only a single brand earns top marks.
    Photo: Wolf

    Because professional-style ranges are built to withstand a lot of use, at least in theory, you’d think they’d be more reliable than your average kitchen range. But based on data from Consumer Reports’ reliability surveys, the opposite is true.

    In fact, according to our member surveys, some of the most expensive pro-style range brands have some of the highest estimated problem rates by the fifth year of ownership. Of the 14 pro-style brands we rate from our surveys, only three earn above-average marks for predicted reliability, with only a single brand earning the top score. Four brands earn below-average marks, with a lone brand earning the lowest score possible.

    To see how well ranges hold up in a consumer’s home, we survey our members every year about the products they own and use the data to make projections about how new models from a given brand will hold up over time. That determines our predicted reliability ratings. We also ask members how likely they are to recommend their range to others, and that serves as the basis for our owner satisfaction rating.

    More on Ranges

    In our most recent reliability surveys from 2021, 2022, and 2023, we asked members about their experiences with the 50,329 ranges they purchased between 2013 and 2023.

    Many brands earn solid marks for owner satisfaction despite modest-to-middling scores for predicted reliability. One possibility? Pro-style ranges are beautiful and inherently satisfying to use, so it’s possible that some owners are satisfied even if some options are a little more prone to problems.

    Which brands of pro-style ranges are the most reliable and which are the least reliable? Below are our detailed findings. For more information on ranges of all types, read our range buying guide. And for data-based assessments on how well pro-style and other ranges perform in our rigorous tests, see our range ratings.

    Most Reliable Pro-Style Range Brands

    From our surveys, we have reliability ratings for 14 major manufacturers of pro-style ranges: Bertazzoni, BlueStar, Bosch, Dacor, Hisense, JennAir, KitchenAid, Miele, Monogram, Samsung, Thermador, Viking, and Wolf. We also collected data on Café, formerly GE Café, because so many of our respondents described it as a pro-style range. But it’s actually more of a consumer brand, so we’ve omitted it from our discussion here. You can read more about Café in our article on gas range reliability.

    CR members with digital access can read on for some of the most interesting findings from our surveys, along with specific pro-style range models from brands that rate well for predicted reliability and owner satisfaction.

    Become a member to read the full article and get access to digital ratings.

    We investigate, research, and test so you can choose with confidence.


    Paul Hope

    Paul Hope is a Home & DIY Editor at Consumer Reports and a trained chef. He covers ranges, cooktops, and wall ovens, as well as grills, drills, outdoor power tools, decking, and wood stains. Before joining CR in 2016, he tested kitchen products at Good Housekeeping and covered tools and remodeling for This Old House magazine. You’ll typically find him in his old fixer-upper, engrossed in a DIY project or trying out a new recipe.