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    Is Pet Insurance Worth It?

    Some plans can be costly, so we looked into them—and other ways to protect your pet

    Cat looking at the viewer on the table of a veterinarian's office.
    Consumer Reports’ ratings can help you decide whether buying coverage makes financial sense.
    Photo: Getty Images

    When someone asks if I’m a dog or cat person, my answer is yes.

    We’ve got one of each at my house: Logo, who’s been our good boy for four years now, and Phoebe, who arrived at the door as a stray kitten five years ago. They are both happy, healthy, and uninsured. And we’re not alone in not insuring our pets: Of the estimated 80.1 million dogs and 66.9 million cats in the U.S. in 2023, the North American Pet Health Insurance Association says only 5.7 million were insured.

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    For us, pet insurance has long been on the “maybe we should look into it” list, along with getting faster internet service and credit cards with the best perks. But we reconsidered when Phoebe showed up at the back door one evening disoriented, limping, and with a nickel-sized bald spot on her left hind quarter. I was concerned about her (and worried things were about to get expensive).

    Unlike car insurance or homeowners insurance, pet insurance isn’t required by law or mortgage companies. It has some similarities to health insurance for people, as the majority of plans have premiums, annual deductibles, and copays. But pet insurance policies vary more in what they cover or don’t, with not all pet insurers covering the same suite of possible veterinary needs or health problems as part of their basic packages. 

    Because of this, comparison shopping can be complicated. For example, plans from Trupanion help to cover new illnesses and injuries, surgery and hospital stays, medications, and advanced dental care. But plans from Banfield Pet Hospital offer only wellness care and should be considered more like a veterinary flexible spending account. (That’s why plans like Banfield’s are not included in Consumer Reports’ pet insurance ratings.)

    At Consumer Reports, we rated 14 pet insurance providers: ASPCA, American Kennel Club, Embrace, Fetch, Figo, Healthy Paws, Lemonade, Liberty Mutual, MetLife Pet Insurance, Nationwide Pet Insurance, Pets Best, Pumpkin, Spot, and Trupanion. The ratings are based on a nationally representative survey of 3,583 policyholders reporting on their current carriers, and look at such things as satisfaction with the prices paid, the availability of different types of coverage, reimbursement options, and coverage based on preexisting conditions, a pet’s age, and other characteristics.

    Our ratings of pet insurance companies show that while a majority of policyholders feel their coverage was worth what they paid for it, they’re not very enthusiastic about the particulars. In fact, of the 14 pet insurance providers we looked at, all but one earned a midrange Overall Satisfaction Score and the last one received unfavorable ratings.

    In our pet insurance buying guide, we explain the category’s nooks and crannies further to help you decide whether to invest in the coverage.

    Your Guide to the Best Pet Products

    Find the essential gear and advice for your dog or cat.


    Become a member to read the full article and get access to digital ratings.

    We investigate, research, and test so you can choose with confidence.


    Consumer Reports Marketplace Equity Reporter, Brian Vines.

    Brian Vines

    Brian Vines has been a member of the special projects team at Consumer Reports since 2020, focusing on marketplace inequities. Prior to joining CR, he spent a decade covering public affairs in community media. A Chicago native, he has a passion for social justice and deal hunting. Follow him on X: @bvines78.