How to Break Up With Your Bank
7 easy steps to help you switch to a new bank or credit union
Poor customer service, low interest rates on saving accounts, and high bank fees are prompting many people to think about switching to a new bank. If that’s you, here are some tips on how to shop around for a new bank.
• Open the new account before closing the existing one. For many banks, including some with physical branches, this can be a relatively fast online process. You may need to make an initial deposit to avoid monthly or other fees.
• Send funds to your new account. To do this you could use your old bank’s online or mobile-banking bill payment service, or the Zelle money transfer service. Or write a check from the old account to deposit into the new one.
Editor’s Note: This article also appeared in the March 2023 issue of Consumer Reports magazine.