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    Should Your Next Laptop Be an AI PC?

    Despite all the buzz, there's no need to rush out and purchase neural processing. Not yet, anyway.

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    Microsoft Surface Pro - Copilot+ (11th Edition) laptop with the Copilot logo on it's screen. Graphic: Consumer Reports

    The tech world loves to dream big, especially when it comes to innovations that promise to reshape how we live and work. From cutting-edge OLED TVs to high-performance PC graphics cards, there’s always something new to capture our attention—and hard-earned dollars.

    But for every breakthrough that transforms daily life, there are dozens of products that, while impressive, leave you asking yourself, Do I really need this?

    Right now, I’m wondering whether the AI PC falls into that bucket, at least for the everyday consumer.

    What Are AI PCs?

    Touted as the future of computing, these laptops and desktops seek to inject the power of artificial intelligence directly into a computer chip, offering—on paper, at least—smarter, faster, and more efficient performance for labor-intensive AI workloads.

    More on Laptops

    What makes them especially well-suited for these workloads is a neural processing unit (NPU) designed to handle artificial intelligence tasks more efficiently than a traditional CPU (central processing unit) or GPU (graphics processing unit). 

    Just as you’d want a dedicated GPU to play the latest video games, so the thinking goes, you’ll want an NPU to run AI-enhanced software.

    And, as it turns out, we don’t have to guess about the performance of these AI PCs, because we tested a handful of them when they were released in the latter half of 2024.

    The Lenovo Yoga Slim 7i Aura Edition, for example, earned high marks in almost every metric we reviewed. The Dell XPS also received impressive scores, but our testers said the touchpad was a little small.

    The thing is, plenty of laptops without an NPU score just as well in our labs, and often even better, including popular models like the LG Gram, Samsung Galaxy Book4 Ultra, and MSI Prestige.

    More to the point, today’s most popular AI tools—ChatGPT, Google Gemini, and Microsoft Copilot—work just fine without an NPU. 

    They rely on cloud processing, performing the heavy lifting of AI tasks on remote servers. When you ask ChatGPT a question, it’s OpenAI’s computers, not yours, that do the work.

    Are NPUs Pointless?

    No, there are instances where they might help. But right now the pickings are mighty slim, especially for the average PC user.

    The latest version of Microsoft Paint has an AI PC feature called “generative fill” that allows you to add a new element to a photo by simply typing a description into a box. You can, for example, request a “friendly-looking orange cat” and presto, you’ve got yourself a feline. 

    Neat, but not something you’re going to miss once the shine wears off. Adobe Photoshop has a similar feature (with the same name, no less) and it’s accessible on a run-of-the-mill laptop.

    XSplit’s VCam uses AI to remove backgrounds from video calls. Once again, most laptops already handle this task just fine. But NPUs promise greater accuracy and speed, not to mention a reduction in that weird shimmering effect you see on virtual backgrounds. 

    Because all of this sounds a little thin to me—cool, but nothing vital to a consumer laptop—I asked the chip makers AMD and Intel for thoughts on what I’m missing. After all, it’s their NPUs that power these next-generation PCs. What exactly should consumers be on the lookout for?

    “AI PCs won’t be defined by any one application,” AMD responded. What the company is looking at is more of a fundamental change in “how consumers interact with their PCs.”

    Intel didn’t respond to our request for comment.

    To start, natural speech will play a much bigger role in the user experience. With Samsung phones and laptops, for example, you’ll soon be able to request the photo you shot last summer of the kids and the dog racing around on the beach, and your device will be able to interpret your request, find that very image, and pull it from your library.

    If you ask the device how to bump up the text on your screen so it’s easier to read, you’ll be sent straight to the appropriate setting. No more combing through menus in search of the right terminology. Accessibility features? Vision?

    And when you ask the device for restaurant recommendations, you’ll be presented with the opportunity to update your calendar with the reservation date and time, and text a summarized review of the establishment to your guests.

    In short, your devices will get better at anticipating what you’re trying to do, particularly when it comes to productivity tools, content creation, and security, according to AMD, with categories like gaming benefiting in the near future.

    The popular media playback app VLC will soon add live subtitling, too. (That one did catch my attention.) Say you’re watching a movie in French but need English subtitles. At the moment, you have to download the subtitles from a website and then load them into the app.

    It’s cumbersome, to be sure. But if your computer has an NPU—even a GPU, as it turns out—this new feature can feasibly create English subtitles in real time right there on your computer, VLC told us. The demo looks impressive. I look forward to trying the real thing out once it’s released. (No word yet on when that will happen.)

    Still, the promise of AI PCs hinges on the idea that local AI processing will become increasingly critical as software evolves. And that may one day be true, particularly when sensitive personal habits and data are factored into the process. It’s possible that companies like Adobe, Microsoft, and Nvidia will create compelling new features that require the use of NPUs, too. But if you ask me, you should never buy a tech product based on what it might do in the future. 

    For now, the benefits are too niche and too incremental. Unless you’re a pro who works with high-end AI applications, stick with a plain ol’ laptop for a while longer.


    Nicholas De Leon

    Nicholas De Leon is a senior reporter for Consumer Reports, covering laptops, wireless routers, tablets, and more. He has been at CR since 2017. He previously covered tech for Vice, News Corp, and TechCrunch. He lives in Tucson, Ariz. Follow him on X for all things tech and soccer @nicholasadeleon.