Design and features:This Bluetooth wireless noise canceling portable ear-insert model provides very good sound and excellent active noise reduction. Its ear plug-like design and electronic noise canceling feature reduce both outside noise and sound leaking out into your environment. The headphones work with or without the noise canceling feature being turned on. You can use the noise-canceling feature without listening to music. The Tour Pro 2 has a volume control plus an integrated microphone and player function controls. Additional features include either earpiece can be used alone for one ear monitoring of Bluetooth streamed audio and telephone communications. Carrying case/charging cradle has built-in rechargeable battery that the manufacturer claims can be used to add an additional 30 hrs. of listening time for a total of 40 hrs. with ANC Off, an additional 24 hrs. of listening time for a total of 32 hrs. with ANC On, or less than additional 24 hrs. of listening time for a total of less than 32 hrs. with the adaptive ANC feature On. Can be recharged via USB cable or optional wireless charging devices. Charging case has touchscreen display that shows earphone and charging case battery levels and provides controls for music player transport, volume, ANC/ambient sound monitoring toggling, call connect/disconnect, and other features that can also be found in the JBL Headphones App. Manufacturer claims water resistance (IPX5). Has ANC with manually adjustable noise cancelation level; also has adaptive ANC feature that automatically adjusts ANC level based on the ambient sound levels. In addition to ambient sound monitoring has TalkThru feature that provides ambient sound monitoring and user voice monitoring. Default setting provides toggling between ANC on and ambient sound monitor modes using touch control on left earphone enabled. Touch screen on charging case has controls for ANC on/ANC off/ambient sound monitoring/TalkThru. Earphone ANC settings and controls can be customized using the JBL Headphones app. Has touch controls for music player transport, call connect/disconnect, noise cancellation on/off, and digital voice assistant activation; also has Bluetooth volume controls that are disabled in the default setup. Has Bluetooth pairing alert tones. Automatically pauses audio when one earphone is taken out of ear and resumes when both are put back; default setting is on and can be turned on or off in JBL Headphones app. Has quick charge feature: 15 min of charging will provide 4 hr. of playtime. Supports Google Fast Pair (alternate to traditional Bluetooth pairing method for Android mobile devices). Supports Google Assistant, Amazon Alexa, Apple Siri, and BIXBY digital voice assistants when used with Bluetooth devices that have those capabilities and that, if needed, have the appropriate apps installed. Supports voice activation of Google Assistant and Amazon Alexa. Supports multi-point connection for two Bluetooth devices. JBL Headphones app download for Apple and Android mobile devices can be used to show battery level, enable various ANC/ambient sound monitoring mode toggle combinations, customize touch controls to swap volume control for one of the other controls, adjust the earphone's tonal balance, create custom or use pre-made EQ presets, disable voice prompts, enable various spatialized sound settings, and update the earphone's firmware. App also can enable low latency mode to provide better audio syncing performance when used with video sources and has a "Find My Buds" function that can be used to locate the earphones if they are misplaced. Bluetooth connected Apple mobile devices using iOS Version 5 and above will show the battery level. The Tour Pro 2 comes with 3 pairs of ear pieces in various sizes, USB-A to USB-C connector charging cable, charging cradle/recharger battery/carrying case, Warranty Booklet, Quick Start Guide.
Sound quality:We found the Tour Pro 2 delivers sound quality that falls in the very good range - it reproduces music and voice very well although it does have some noticeable sonic quirks and excellent active noise reduction. With the Equalizer and Spatial Sound set to off and ANC on using the JBL Headphone app (as received state of the earphone) the bass (as in bass drums, bass guitars, stand-up bass, etc.) has good impact and goes deep, but is somewhat prominent and a bit boomy. The midrange (voices, guitars, horns, etc.) is a bit thin, hazy, grainy and congested (think sonic traffic jam). The treble (cymbals, the upper range of violins, etc.) is extended, but is a bit prominent, sizzly (sounds that should have a delicate shimmer have a sound reminiscent of bacon frying) and smeared. The sound also has a good sense of liveliness and is somewhat open--sound-wise it almost seems like you don't have anything plugging up your ears and does a decent job of recovering room ambience. Mixed character; warmish bass and coolish midrange and treble. The overall sound can best be summarized as somewhat bassy and a bit thin, grainy, sizzly and smeared. The tone settings of the app do have a noticeable effect on the sound of these earphones. Noise Canceling: Excellent noise reduction across the entire frequency range with the low frequencies reduced the most. The noise canceling feature produces a faint rush that can be heard when there is no audio program to drown it out.
Comfort and Fit:We found that these earphones as typical of in-ear models produce a sense of pressure in the ear canal opening that might be uncomfortable for some.
Small
Users with small ear bowls might find that the earphone body feels a bit bulky in their ear bowl, but that they will generally stay in place during casual use and are stable during fairly vigorous head movement.
Medium
Users with medium sized ear bowls will probably find that this model stays in place with no problems for casual use and that they are stable during vigorous head movement.
Large
Users with large sized ear bowls will probably find that this model stays in place with no problems for casual use and that they are stable during fairly vigorous head movement.
Incidental contact with the touch controls can cause unintentional play/pause or noise cancellation/ambient sound monitoring toggling.
Hitting the stem that hangs out of the ear can knock an earphone loose and cause it to fall out of the ear.