Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Samsung Galaxy S24, S24+, and S24 Ultra Review

    The new phones have a brighter screen, a more advanced processor, and an even smarter camera system, but the big draw is a suite of fun AI features

    When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more.

    Samsung Galaxy S24, 24 Plus, and 24 Ultra mobile phones
    The Samsung Galaxy S24 Ultra, S24+, and S24 (left to right) are all designed to showcase a suite of useful AI features.
    Photo: Courtney Lindwall/Consumer Reports

    Samsung’s S-series phones generally rank among the top options in our cell phone ratings, so it’s no surprise that the new S24 line features more high performers. While you can expect brighter screens, a new processor, and better battery life, the hardware upgrades are fairly modest. 

    But the new AI features are attracting lots of buzz—and for good reason.

    In this article Arrow link
    More on Cell Phones

    With all three models—the Galaxy S24, Galaxy S24+, and Galaxy S24 Ultra—you can now do everything from live-translate phone calls and text conversations to easily erase photobombers from the background of your pictures.

    While AI isn’t altogether new to the S-series, the suite of AI features—which Samsung is broadly calling Galaxy AI—is more prominent and integrated into the user experience than in any prior Samsung device. And all this additional AI processing, much of which takes place locally on the device, is possible, Samsung says, thanks to the S24’s new Snapdragon 8 Gen 3 processor.

    Here’s a deeper dive into what we learned while evaluating the new AI features, along with some results from our rigorous lab testing on battery life, photo image quality, durability, and more.

    We purchased all three models used in our labs at retail. The Galaxy S24, S24+, and S24 Ultra are now widely available at the starting price of $799, $999, and $1,299, respectively.

    The AI Tools Are Practical (and Pretty Fun)

    Let’s start with the fun stuff. With AI showing up in every manner of new tech products—from laptops to smart fridges—it can be tricky to determine what’s a gimmick and what’s a real game-changer. But, on the whole, I find the Galaxy AI features to be genuinely helpful for everyday tasks. Here are a few of the standouts.

    Time-Savers and Productivity Hacks

    As a reporter who regularly records interviews, I love the idea of the S24’s AI-enhanced transcription feature. While the S23 can already transcribe speech in real time, as part of the phone’s accessibility features, the S24 line can transcribe audio in the Voice Recorder app, identify different speakers, much like Otter.ai and other services, and, impressively, create summaries of the recording’s key points.

    It can then translate that transcription into 13 languages. To test out the feature, I recorded a popular TED Talk on procrastination. While the transcription wasn’t totally accurate, the summary notes were surprisingly astute. You may not be able to send notes from a recorded meeting straight to your boss without an edit, but the AI gives you a solid enough first draft that it saves you time.

    I also tried recording a casual chat with a friend, and the feature could indeed differentiate between our voices. In the Notes app, AI can similarly summarize key points, clean up the formatting, and even straighten out messy handwriting scribbled with the Ultra’s S Pen.

    Real-Time Translator in Your Pocket

    Galaxy AI can live-translate texts and calls in 13 languages, regardless of whether the person on the other end of the exchange is using a Samsung phone, an iPhone, or a landline. Once you select the alternate language to use, the person on the other line hears a translation of your voice and you hear a translation of their replies.

    On texting, the translation appears below the text in real time, allowing friends to more naturally chat in their native languages. The phones I used in my evaluation weren’t equipped to call and text, so I couldn’t try the feature out myself, but I saw it in an in-person demo and was impressed. If it truly works that effectively and easily, it could be a great tool for frequent travelers and friends who want to more easily chat in their native languages.

    There are also a number of AI tricks on the photo and video side. Let’s dive into those now.

    A Smarter Camera System

    The Galaxy S23 line offers impressive smartphone cameras, but these latest models perform a bit better than their predecessors, according to our testers. The upgrades aren’t major, but they may appeal to photo buffs.

    Let’s talk hardware first. The S24 and S24+ have the same triple-rear camera setup as their S23 predecessors: a 50-megapixel front camera, 12-megapixel ultrawide camera, and 10-megapixel telephoto with 3x optical zoom. They have the same 12-megapixel selfie camera too.

    For the S24 Ultra, Samsung has switched things up a bit and our testers say that, on the whole, the model’s camera system is even better than the one on the S23 Ultra.

    The S24 Ultra retains the 200-megapixel primary camera, 12-megapixel ultrawide, and 10-megapixel telephoto with 3x optical zoom found on the back of last year’s model, as well as the 12-megapixel selfie camera. But Samsung has swapped out the 10x telephoto for a 5x telephoto with a higher 50-megapixel resolution.

    Even though it may seem like a step backward, the 5x zoom is more handy for everyday use, in my view. And the higher-resolution sensor helps you get to 10x digital zoom.

    I took a stroll around Brooklyn to snap some photos for comparison. Here’s a shot of the Manhattan Bridge taken with the S23 Ultra’s 10x zoom camera (left), next to the same shot taken with the S24 Ultra’s new 5x telephoto cropped to 10x digital zoom. It’s hard to spot the difference.

    a photo of the Manhattan Bridge taken with the S23 Ultra’s 10x zoom camera on the left, next to the same shot taken with the S24 Ultra’s 5x telephoto, but cropping to 10x digital zoom.
    The photo on the left was taken with the S23 Ultra's 10x telephoto camera and the one on the right with the S24 Ultra's new 5x telephoto camera, at 10x digital zoom.

    Photo: Courtney Lindwall/Consumer Reports Photo: Courtney Lindwall/Consumer Reports

    The S24 line offers more adaptive noise reduction for unsteady-hands video, Samsung says, thanks to an improved gyro sensor, which I can applaud after taking some fast-moving video at a Knicks basketball game. Overall, our testers were impressed too. They say the rear-facing cameras on the S24, S24+, and S24 Ultra take some of the highest-quality video of any phone models on the market.

    The S24 line also takes sharper and brighter photos and videos in Night Mode, Samsung says, making use of additional AI image processing. In these shots of my neighborhood’s holiday lights, I can see a slight boost in brightness from the S24 Ultra, although I’m not sure it’s worth bragging about.

    Two photos of a neighborhood light sign at night with night mode turned on for the right photo
    The S24 Ultra photo on the left shows off modest improvements in Night Mode compared with the S23 Ultra shot on the right.

    Photo: Courtney Lindwall/Consumer Reports Photo: Courtney Lindwall/Consumer Reports

    To my eye, the rest of the photos from my S24 photo shoot look great—clear, crisp, and saturated. All that you’d expect if you’re already an S-series fan. 

    The AI-enhanced photo and video editing is where things get a bit more interesting. You can now harness AI to erase or move elements around in your images—similar to the Google Pixel’s Magic Editor tool. You can also straighten out a crooked image and AI will take a guess at filling in the missing corners. So I tested out the AI’s editing chops on a handful of photos. 

    Look how convincingly it scrubbed the passersby from my shot of the Manhattan Bridge. 

    a photo of people on a street next to a photo of the same scene without the people
    The original photo is on the left—and the AI-generated photo is on the right.

    Photo: Courtney Lindwall/Consumer Reports Photo: Courtney Lindwall/Consumer Reports

    Generative AI is not without its quirks, particularly when working with visuals. 

    I tried to remove one of two parked cars from a shot of some street art and it kept replacing it with a . . . different, AI-generated car, which made me laugh. When I tried to replace both cars, it replaced them with . . . wooden benches? (Or more likely a strangely scaled-up section of the curb.) When I deleted a fast-moving cyclist from the foreground of the same shot, the AI actually did a pretty convincing job filling in the mural, but taking a closer look at the car it placed on the curb, I realized that the license plate is gibberish.

    More odd effects come up when you shift the people or items in a photo around—rather than simply erasing them. In one shot, the AI moved my portrait forward in the frame but left my shadow behind. 

    a photo of a car under a bridge next to a photo of a bench under a bridge
    The photo on the right shows the unexpected results of AI photo editing, replacing the car with something indecipherable.

    Photo: Courtney Lindwall/Consumer Reports Photo: Courtney Lindwall/Consumer Reports

    When I tried to straighten an askew photo of the Brooklyn Bridge, the AI couldn’t get the missing structure quite right, but it wasn’t far off. In other photos where the guess didn’t need to be so exact, it looked more natural. 

    The S24 Ultra’s Titanium Case

    The S24 and S24+ look much like their S23 predecessors and perform virtually the same, too, in our rigorous testing. Our technicians were able to immerse them in our dunk tank and repeatedly drop them in our tumbler without breaking them. The S24 Ultra also got a new titanium frame, which Samsung touts as tougher and more scratch-resistant, and we can report that it was rugged enough to survive 100 drops in the tumbler with no noticeable marks.

    The Ultra’s display uses the latest Corning Gorilla Glass Armor, which Samsung says is the strongest yet, replacing the slightly rounded edges with a flatter, more rectangular design—more iPhone-esque, really. While the difference is subtle, I find the boxier S24 Ultra a bit easier to grip than its predecessor. The model’s popular S Pen is still around, tucked into a built-in storage space accessed at the bottom of the device. 

    While the S24 and S24+ models both retain their aluminum frames, all three models do have marginally slimmer bezels, meaning you get slightly more screen for your buck. I can’t say I notice a difference, though. Samsung also tweaked the color palette—to black, silver, yellow, and violet (my personal favorite). You can get green, blue, and orange if you order online from Samsung.

    A (Bit) Better Battery and Brighter Display

    The S24 line delivers better battery life, according to our testing, which Samsung says is thanks to the more efficient processor and advanced cooling systems. The batteries in the S24+ and S24 have slightly bigger capacities—4,900 milliamp hours and 4,000mAh, respectively, up from 4,700mAh and 3,900mAh a year ago—and that led to a 10-hour increase in battery life for the S24+ and 5.5-hour increase for the S24. That means you get roughly 50.5 hours per charge for the S24+ and 42 for the S24.

    The S24 Ultra has a battery capacity of 5,000 mAh, which translates to a 49-hour battery life in our labs—a 4-hour increase over that of the S23 Ultra.

    Samsung also added more RAM to the S24+ (12 gigabytes vs. 8GB). The storage sizes range from the basic 128GB tier on the S24 to the 1-terabyte maximum on the S24 Ultra.

    As for the screen, the OLED displays on all three models can now reach a peak brightness of 2,600 nits—nearly 50 percent higher than last year’s models, which could hit 1,750 nits. But the difference between the S23 and S24 lines is not likely to impact everyday content viewing, unless you regularly use your phone outdoors or in well-lit spaces.

    All three models now have a 120-hertz refresh rate, which allows for smoother scrolling and graphics performance. Overall, our testers find the displays on all three models to be very high-quality, with great color, clarity, and touch-responsiveness.

    The Bottom Line

    Samsung’s flagship phones generally perform well in our labs and the models in this S24 line rate among the very best.

    All in all, I was impressed with the suite of Galaxy AI features, finding them useful and, well . . . intelligent, even if some of the flashiest advances are not quite foolproof.

    The question is how compelling you find them to be. 

    If you’re in the market for a new phone, the Gen 3 processor, brighter screen, and AI chops could certainly be enough to justify the upgrade to an S24 model. And Samsung says the three phones will receive seven years of security and OS upgrades—up from five years of security and four years of OS upgrades, which means your investment is relatively futureproof.

    But if you’re happy with the phone you have, it looks like many of the buzziest AI features will get passed down to some earlier Samsung models in the near future.


    Courtney Lindwall

    Courtney Lindwall is a writer at Consumer Reports. Since joining CR in 2023, she’s covered the latest on cell phones, smartwatches, and fitness trackers as part of the tech team. Previously, Courtney reported on environmental and climate issues for the Natural Resources Defense Council. She lives in Brooklyn, N.Y.