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    Ford Explorer SUVs Recalled for Door Trim That Could Fall Off

    If the trim falls off, the debris could cause a crash or injuries

    2017 Ford Explorer Sport driving
    2017 Ford E
    Photo: Ford

    Ford is recalling nearly half a million 2016–2017 Explorer SUVs to fix their door trim. Due to design and manufacturing errors, the trim located on the pillar behind the front doors might detach from the vehicle while in motion and could cause a hazard for others on the road.

    MORE ON Car RECALLS

    Before the trim detaches, owners might notice that the trim is loose or hear additional wind noise or a rattling sound while driving.

    Last year, the automaker recalled more than a million 2011-2019 Explorers because their windshield trim could fall off. Some of those vehicles may need an additional repair for this issue.

    Ford says it is still working on a fix for the problem, and will notify owners when one is available. As with all recalls, the repair will be free of charge. The automaker told the National Highway Traffic Safety Administration (NHTSA) that it is aware of 1,482 warranty claims regarding loose door trim, but no crashes or injuries.

    Ford Explorer Trim Recall Details

    Vehicles recalled: Ford Explorer SUVs manufactured between June 11, 2015 and April 19, 2017

    The problem: Due to design and manufacturing errors, the trim on the pillar behind the front driver and passenger doors—known as the B-pillar—might detach from the vehicle while driving and cause a hazard for others on the road.

    The fix: Ford says it is still working on a fix and will alert owners via a second letter when a repair is available. 

    How to contact the manufacturer: Owners may contact Ford at 866-436-7332. 

    NHTSA campaign number: 25V347. Ford’s own number for this recall is 25S53.

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    Keith Barry

    Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.