Vacuum Cleaners

Best Vacuums

Samsung Bespoke Jet AI VS28C9762UK/AA

This cordless 25.2 lithium ion Samsung stick vacuum converts to hand vac mode and comes with a replaceable battery. It includes an electric powered brush, extendable crevice tool and dusting brush/contoured nozzle.

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CR Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

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Current Range of Tested Stick Vacuums (Cordless)

What goes into the Overall Score?

OWNER SURVEYS

Learn More

Carpet

/ 5

Bare floors

/ 5

Edges

/ 5

Noise

/ 5

Pet hair

/ 5

Clean emissions

/ 5

Cordless

/ 5

Run time (min.)

/ 5

Charge time (hr.)

/ 5

Color

/ 5

Emissions

/ 5

About

The Samsung Bespoke Jet AI VS28C9762UK/AA is part of the Vacuum Cleaners test program at Consumer Reports. In our lab tests, Stick Vacuums (Cordless) models like the Bespoke Jet AI VS28C9762UK/AA are rated on multiple criteria, such as those listed below.

Carpet: How well models removed embedded sand from medium-pile carpet.

Bare floors: Denotes removal of surface debris from laminate flooring.

Edges: How well units picked up debris from where the floor meets walls.

Brand Reliability & Satisfaction

#? in Reliability of all Stick Vacuum (Cordless) Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability is based on estimated problem rates for newly-purchased cordless stick vacuums by the end of the fifth year of ownership, adjusting for extended warranty/service contract status, product usage, and the presence of pet hair in the home. Ranked #? of 20

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Brand owner satisfaction is based on the proportion of members who are extremely likely to recommend their cordless stick vacuum to their friends and family. Ranked #? of 20

Source: Consumer Reports' 2023, 2024, and 2025 Winter Surveys

Features & Specs

Specs

Weight (lbs.)

Cord length (ft)

Battery type

25.2 lithium ion

Brush on/off

Connections

Bare floors POC

Carpet POC

Charge time POC (hr.)

Clean emissions POC

Cordless POC

Edges POC

Noise POC

Pet hair POC

Run time POC (min.)

Price & Shop

Samsung Bespoke Jet AI VS28C9762UK/AA

CR Expert Take

Overall Score

What goes into the Overall Score?

About

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Features & Specs

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