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    Jeep Cherokee

    EPA MPG: 24 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2021 Jeep Cherokee has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2021 Jeep Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Differential

    "Rear differential control module experienced catastrophic failure. six months to get parts to the dealership for repair."

    Anonymous, NC (2021 Jeep Cherokee Trailhawk 3.2-L V6)
    Driveshaft or axle

    "Gears in front diff wore out, 6 weeks to acquire replacement"

    Anonymous, PA (2021 Jeep Cherokee Latitude 3.2-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "replaced rear shock absorbers"

    Anonymous A., AZ (2021 Jeep Cherokee Latitude 2.4-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2021 SUVs Reliability

    This Car
    vs. Similar Cars

    Jeep vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    01
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    14*
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    Overall Reliability Verdict
    NA
    NA

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Jul 08, 2024
    An air bag that does not deploy as intended can increase the risk of injury in a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
    What should you do:
    Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V516000
    Potential Number of Units Affected: 13
    POWER TRAIN
    May 04, 2021
    A transmission fluid leak increases the risk of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
    What should you do:
    Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V310000
    Potential Number of Units Affected: 18800
    SUSPENSION
    Oct 27, 2020
    A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
    What should you do:
    Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V657000
    Potential Number of Units Affected: 698
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