Noises/Leaks
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
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Reliability
Overall Reliability
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
Owner Reported Trouble Spots
The Reliability score is based on our latest subscriber survey of 2016 Ford C-MAX owners. The owner comments describe problems respondents experienced with this vehicle.
Suspension/Steering
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
What Owners Say
"Road noise has gradually increased over the years. Two mechanics have determined its due to the rear wheel bearings. One mechanic explained the bears are sealed so they cannot just be repacked with grease as in the past."
Anonymous, NJ (2016 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"MY car's wifi system wont connect to the mesh router system I use in my house. It worked previously when I was on an older household wifi system."
Anonymous A., MI (2016 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)Climate System
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
What Owners Say
"The evaporator sensor went out, allowing the evap to freeze and stop the AC from working."
Anonymous A., CA (2016 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)Exhaust
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
What Owners Say
"It started with the check engine light coming on. Code showed unclear emissions issue. Downstream Co2 sensor was replaced. Check engine light came back on. I made an appointment (April 25th-next week) with Ford Dealer when I found out emission problems is still (barely) covered. 8 years or 80,000 miles. Check engine light went off & has stayed off. Im nervous the Dealer will deny there is a problem even though the trouble codes are still in the history. It remains to be seen if they repair the catalytic converter."
Anonymous, NJ (2016 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)Electrical Accessories
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
What Owners Say
"Began to not open the door on approaching as was usual. Now need to press the button on the fob to open the door. Ford services say there's a part in the on-board computer that needs to be replaced. Waiting for that $600 part."
Anonymous, BC (2016 Ford C-MAX Energi SE 2.0-L 4 Cyl plug-in hybrid)EV Battery
Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
What Owners Say
"Car is warning of hybrid battery overheating."
Anonymous, OK (2016 Ford C-MAX Energi SE 2.0-L 4 Cyl plug-in hybrid)Transmission Major
Transmission rebuild or replacement, torque converter, premature clutch replacement.
What Owners Say
"The transmission appeared to be slipping occasionally and was making a noticeable noise. Ford new about the issue and rebuilt the transmission and no personal expense."
Anonymous, CA (2016 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)Body Hardware
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Electric Motor
Electric drive failure, replacement or malfunction.
Engine Major
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Drive System
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Brakes
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Engine Electrical
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Transmission Minor
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Paint/Trim
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Engine Minor
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Engine Cooling
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Fuel System/Emissions
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
2016 Sedans & Hatchbacks Reliability
This Car
0
100
Ford vs. Other New Car Brands Reliability
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting
how the vehicles will hold up in the year ahead. These charts provide the most comprehensive
reliability information available to consumers. Based on information received from our latest
subscriber survey for over 300,000 vehicles, our reliability history charts give
you a rundown on how 2000 through 2024 vehicles are holding up in 20
potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and
brakes to power equipment and the electrical accessories.
NA indicates that we did not receive a large enough sample size to provide
data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
POWER TRAIN
Jun 10, 2022
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Summary:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
What should you do:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number:
22V413000
Potential Number of Units Affected:
2925968
STRUCTURE
Jan 24, 2017
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
Summary:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
What should you do:
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number:
17V052000
Potential Number of Units Affected:
17
Check Vehicle for Unrepaired Recalls
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"Hybrid plugin, when the engine kicks in there is a loud humming(?) type noise that can drive one crazy. The Ford dealer can not find an answer except perhaps the exhaust system's modulator. The service department stated the noise appears to be in the back of the exhaust system and for about $1700 they could replace the system with no guaranty it would fit the problem. When calling the Ford company they had no answer to the problem."
Anonymous, CA (2016 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)