Chevrolet Silverado 2500HD

"Display screen will disappear randomly. If I press the Home button below it brings it back. I have it happen when I start the vehicle. I will turn vehicle off, wait a few minutes, and start it again. That usually makes the display appear. Sometimes it won't and I have to drive without the display. I did for decades, I can still drive without it. My other issue with electronics is a bigger problem: the automatic on of "bright" lights, the dashboard lights for the regular, bright, and low lights will all disappear, or the bright stay on when they shouldn't, or two of the three go blank. It could be a lose wire but feels more like a board problem."

"The in-car system is supposed to show the towing conditions of our travel trailer. Intermittently, we just get a blank screen."

"The brakes were squealing from the time I purchased the fleet driven truck. El Dorado Service Mgr said they'd order replacements and call me when they came in - that was 3 years ago this July 2024. I have checked in with them multiple times and been told each time that they haven't received any brakes shipments. After my initial service appointment at El Dorado, I did not want to return. Rudeness and long wait times are only the tip of the pile of poor customer service there. I searched, read reviews, and settled on Britain Chevrolet of Greenville, TX as my dealership for service. They've been outstanding in Customer Service and Service every time. Britain Chevrolet's Service Dept asked El Dorado Chevrolet Service Dept to transfer the brake repair to them but El Dorado Chevrolet refused. Additionally, they had the brakes in at that time but didn't call me. A couple weeks later, I went in to El Dorado for an "oil change" - (general catch all term used) oil change plus all the standard checks on filters and rotating tires - and only the oil was changed! This isn't the service I receive at Britain Chevrolet. They check everything, come talk to me about what was found, get my approval on what to do, and always rotate tires. I checked if the tires were rotated, they weren't, then discovered that the air pressure wasn't checked and was still extremely low, causing a huge problem. Service Stations air pumps do not have enough psi pressure to add air to 2500 diesel truck tires. Fortunately, a young man at another dealership took pity on me and put air in my tires since one tire was almost empty! I still don't have my brakes replaced. Prime example of why I don't use El Dorado dealership's Service Center. I was told when I went into El Dorado for that oil change that they've never gotten those brakes in. Who did they lie to? Britain Chevrolet or me? Either way, I don't trust folks who lie. Three years without receiving the brakes? Highly suspect. The electronics have an issue since I received the truck too. If they can't replace brakes, I'm not going to bother telling them about that. I was told that one of their upper management people was the prior driver. Why didn't he report these things? Why weren't they fixed before it was sold? I prefer to buy American. Quality needs to back up the American products. Coming from a Chevrolet plant city while growing up, this is not good. The employees at Will Dorado Service Center are at the bottom for service. Britain Chevrolet had it down cold. They know how to treat customers with respect, and follow a step by step process that ensures customer satisfaction most of the time. Can't be helped when cost of repairs are expensive- no one is going to be happy and satisfied then."

"Brakes squeal at low speeds, with a recurring rhythm. Very common on this model for Chevrolet and GMC."

"The side and tail lights would flash and horn honk at the time one side of the truck only. That is after it was for 30 minutes, or th horn honk lightly about four times and stop."